Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 5 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

To clean your Mala beads simply wipe them with a damp cloth.

We do NOT recommend wearing Mala Beads during Hot Yoga, swimming, showering or bathing. We DO recommend placing your Mala at the front of your mat during practice to absorb it's positive vibrations:)

If your Mala breaks, simply return it, and we will restring it FOR FREE! Shipping charges will apply.

Each Mala Bead is individually knotted by hand to ensure strength and durability. However, with daily wear, the cord can become worn. We invite you to send us your Mala beads once a year for FREE re-stringing! Shipping charges will apply.

Custom and personalized orders

Have an idea for a custom design? Send us a message, We'd love to collaborate with you!

Wholesale availability

We are currently looking for retail partners to represent Lulubeadsstudio, please send us a message so we can discuss details.